100% satisfaction money-back guarantee:

If you are unhappy with products you have purchased at AGESTOP – for whatever reason -- please contact us. You may request a full refund or replacement within 30 days of the shipment date.

Return Info:

Returns contact email: support@agestop.co.uk
A customer service representative will get back to you as quickly as possible to issue a return approval and assist you with the process. You will need to include your name, delivery address and email address along with your product.

Our Guarantee:

AGESTOP will NEVER sell any products that have been used or returned. We guarantee the quality, freshness and labeled potency of our products.

Payment Options:

• We accept VISA, Mastercard and American Express
• We also accept Personal and Bank Cheques.
• Orders by personal cheque typically take an additional 7-10 days for processing.
• Make payable to AGESTOP.
• Please DO NOT send cash or postal money orders.

Correspondence and Mail Order Address:

AGESTOP
34 Buckingham Palace Road, Suite 100
Belgravia
London SW1W 0RH
United Kingdom

NOTE: This address is for correspondence purposes only and is not a physical store location.

Email Response Time:

It is our goal to respond to any customer service inquiries within 24 hours (weekends and holidays excluded).

Shipping Limits:

We can only dispatch to the countries available in the drop-down list in the shopping cart during checkout. We do dispatch to all EU countries.

How much does Postage and Packing cost?

P&P is always FREE for ALL orders.

Totally Discreet:

All orders are packaged and dispatched discreetly without any indication of contents or our company name on the package. That means you don’t have to worry about compromising your privacy.

Order Status:

Simply click on the “Order Status” link in the Customer Service box on the lower left of the page and enter the requested information. This will allow you to see if and when your order has been received, processed and/or dispatched. You can even edit your dispatch address as long as your order has not yet been processed. NOTE: We are unable track packages once they have been dispatched from our facilities.

How long do orders take to process?

All orders are processed the following business day. Orders placed on Friday, Saturday, and Sunday are processed on Monday. Orders are usually dispatched the next business day from the time your order is processed (holidays and weekends are not counted as business days).

How long does delivery usually take?

Delivery times depend on product availability and the speed of the postal service. Standard delivery is usually 5-10 working days. Orders are dispatched by regular mail.

What is the email response time?

It is our goal to respond to any customer service inquiries within 24 hours (weekends and holidays excluded).

Fraud:

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. To contact AGESTOP in the event of unauthorized use of your credit card, please email us at support@agestop.co.uk and will make it a priority to handle the situation immediately.

Disclaimers:

Acceptance of Contract Terms:  The following ("Contract Terms") are terms of a legal agreement between you and AGESTOP. ("AGESTOP"). By accessing, browsing and/or using this site ("Site"), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to these terms, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States Copyright Law and international treaties. Note to none US customers: AGESTOP's prices do not include customs fees, taxes and tariffs. Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. It is your responsibility to make sure that you are allowed to import nutritional supplements and beauty products from the U.S. The products and the claims made about specific products on or through this site have not been evaluated by AGESTOP.net or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

The information contained in this online site (the "Service") is presented in summary form only and intended to provide broad consumer understanding and knowledge of health care topics. The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your physician or other health care provider. The Service does not recommend the self-management of health problems. Information obtained by using the Service is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment. Should you have any health care-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read here.

The information is compiled from a variety of sources ("Information Providers"). Neither AGESTOP, nor any Information Provider shall be responsible for information provided herein under any theory of liability or indemnity. Liability of AGESTOP or Information Providers, if any, for damages (including, without limitation, liability arising out of contract, negligence, strict liability, tort or patent or copyright infringement) shall not exceed the fees paid by the user for the particular information or service provided. In no event shall AGESTOP or any Information Provider be liable for any damages other than the amount referred to above, and all other damages, direct or indirect, special, incidental, consequential or punitive, are hereby excluded even if AGESTOP or Information Provider has been advised of the possibility of such damages.

Information accessed through this online site is provided "AS IS" and without warranty, express or implied. All implied warranties of merchantability and fitness for a particular use or purpose are hereby excluded. AGESTOP and Information Providers make no warranty as to the reliability, accuracy, timeliness, usefulness or completeness of the information. AGESTOP and Information Providers cannot and do not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. AGESTOP is not responsible for updating information contained here, which may be rendered obsolete based upon subsequent medical developments.

AGESTOP does not warrant and shall have no liability for information provided in this site regarding recommendations concerning supplements for any and all health purposes. This information is provided solely as a guideline to be used when discussing a program with a healthcare professional. The claims made about specific nutrients or products have not been evaluated by the Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure or prevent disease. Please consult with a healthcare professional before starting any diet, exercise or supplementation program. AGESTOP makes no guarantee or warranty, express or implied, with respect to any products or services sold, including any warranty of merchantability or fitness for a particular purpose.

All information concerning the products on this site is provided by the manufacturer or other third party. AGESTOP makes no representations or warranties as to the accuracy of any information so provided. Prices, descriptions and specifications are subject to change without notice. By using this website, you signify your acceptance of this merchant policy.